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Issue 5(1), October 2010 -- Paper Abstracts
Girard  (p. 9-22)
Cooper (p. 23-32)
Kunz-Osborne (p. 33-41)
Coulmas-Law (p.42-46)
Stasio (p. 47-56)
Albert-Valette-Florence (p.57-63)
Zhang-Rauch (p. 64-70)
Alam-Yasin (p. 71-78)
Mattare-Monahan-Shah (p. 79-94)
Nonis-Hudson-Hunt (p. 95-106) 



AMERICAN JOURNAL OF MANAGEMENT


Factors to Consider While Attempting Image Restoration: Limitations to the Impact of Sound Strategy Application


Author(s): Charles Wayne Bass, John Gribas

Citation: Charles Wayne Bass, John Gribas, (2020) "Factors to Consider While Attempting Image Restoration: Limitations to the Impact of Sound Strategy Application," American Journal of Management, Vol. 20, Iss. 2, pp. 59-77

Article Type: Research paper

Publisher: North American Business Press

Abstract:

William Benoit has been the leading scholar in image restoration. Case studies based on his work give insight into effective and ineffective use of image restoration strategies. However, various factors appear to limit the success of attempts to restore individual or organizational image after it has been damaged through an untoward act, even when sound image restoration tactics are applied. Analysis of a situation involving former Ohio State University football coach, Jim Tressel, offers insight into why it is possible to apply proper strategy, as outlined by Benoit, and still fail in one’s attempts to restore image.